{"id":11,"date":"2026-02-28T12:19:56","date_gmt":"2026-02-28T11:19:56","guid":{"rendered":"https:\/\/bestymarketshop.com\/?page_id=11"},"modified":"2026-02-28T12:22:26","modified_gmt":"2026-02-28T11:22:26","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/novakmarket.com\/es\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"
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Politique de Retour et de Remboursement<\/h2>\n

Chez Novakmarket<\/b>, notre priorit\u00e9 est votre satisfaction. Si un produit ne vous convient pas, vous disposez d’un cadre l\u00e9gal et simple pour nous le retourner.<\/p>\n

1. D\u00e9lai de r\u00e9tractation<\/h3>\n

Conform\u00e9ment \u00e0 la loi, vous avez un d\u00e9lai de 14 jours calendaires<\/b> apr\u00e8s la r\u00e9ception de votre commande pour demander un retour.<\/p>\n

2. Conditions de retour<\/h3>\n

Pour \u00eatre \u00e9ligible \u00e0 un retour, votre article doit remplir les conditions suivantes :<\/p>\n

    \n
  • \n

    L’article doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l’avez re\u00e7u (neuf).<\/p>\n<\/li>\n

  • \n

    Il doit \u00eatre dans son emballage d’origine.<\/p>\n<\/li>\n

  • \n

    Vous devez poss\u00e9der la facture ou la preuve d’achat.<\/p>\n<\/li>\n<\/ul>\n

    3. Proc\u00e9dure de retour<\/h3>\n

    Pour initier un retour, merci de nous contacter par e-mail \u00e0 : contact@novakmarket.com. Nous vous transmettrons l’adresse de notre centre de retour ainsi que les instructions n\u00e9cessaires.<\/p>\n

    4. Frais de retour<\/h3>\n
      \n
    • \n

      Changement d’avis :<\/b> Si vous retournez le produit parce qu’il ne vous pla\u00eet plus, les frais d’exp\u00e9dition de retour sont \u00e0 votre charge.<\/p>\n<\/li>\n

    • \n

      Produit d\u00e9fectueux ou erreur :<\/b> Si le produit arrive endommag\u00e9 ou ne correspond pas \u00e0 votre commande, nous prenons en charge l’int\u00e9gralit\u00e9 des frais de retour.<\/p>\n<\/li>\n<\/ul>\n

      5. Remboursements<\/h3>\n

      Une fois votre retour re\u00e7u et inspect\u00e9, nous vous enverrons un e-mail pour vous confirmer la r\u00e9ception.<\/p>\n

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        Si le retour est approuv\u00e9, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou \u00e0 votre m\u00e9thode de paiement initiale sous 7 \u00e0 10 jours ouvr\u00e9s<\/b>.<\/p>\n<\/li>\n<\/ul>\n

        \n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Politique de Retour et de Remboursement Chez Novakmarket, notre priorit\u00e9 est votre satisfaction. Si un produit ne vous convient pas, vous disposez d'un cadre l\u00e9gal et simple pour nous le","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPolitique en mati\u00e8re de remboursements et de retours - Novak Market<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novakmarket.com\/es\/remboursements_retours\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique en mati\u00e8re de remboursements et de retours - Novak Market\" \/>\n<meta property=\"og:url\" content=\"https:\/\/novakmarket.com\/es\/remboursements_retours\/\" \/>\n<meta property=\"og:site_name\" content=\"Novak Market\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-28T11:22:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/novakmarket.com\/remboursements_retours\/\",\"url\":\"https:\/\/novakmarket.com\/remboursements_retours\/\",\"name\":\"Politique en mati\u00e8re de remboursements et de retours - 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